Free shipping to the US, Canada, Australia & New Zealand · 60-day returns, return postage on us

About Us

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Tee Willow makes graphic and personalized T-shirts, crewneck sweatshirts and pullover hoodies for the people you love and the things you love doing together. Think matching shirts for the family reunion, a hoodie with your dog’s breed on it, a gardening tee that makes your neighbour laugh, and a cozy sweatshirt for the first cold morning of the holidays. Every piece is printed for you after you order, and shipped free to the United States, Canada, Australia and New Zealand.

Why we are called Tee Willow

A willow is the tree everyone ends up under: picnic blankets, birthday photos, a dog asleep in the shade, kids climbing the low branches. It bends without breaking and it grows wherever there is a little water and a little patience. That is the feeling we want our shirts to have. They are meant to be worn to real gatherings, washed, passed down, and pulled out again for the next family photo.

The “tee” part is simple. The humble T-shirt is the garment people already reach for when they want to say something about who they are, so it sits at the heart of the catalogue, with sweatshirts and hoodies alongside it for cooler days. There is also a small pun hiding in the name: a shirt that fits you “to a tee” is one that is just right.

What we sell

Our catalogue is organised into branches, so you can shop by what you want to wear or by who you are shopping for.

By garment

  • T-Shirts: unisex crew-neck tees, the everyday canvas for most of our designs.
  • Sweatshirts: crewneck sweatshirts for porch coffee, school pickups and long drives.
  • Hoodies: pullover hoodies for dog walks, campfires and sideline cheering.

By your people

  • Family Matching: designs that look good side by side, for reunions, trips, birthdays and photo days.
  • Pet Lovers: for dog people, cat people and everyone whose camera roll is mostly their pet.
  • Hobbies & Interests: for gardeners, readers, campers, anglers, bakers, coffee lovers and gamers.
  • Holidays & Seasons: Halloween, Christmas and the occasions in between.
  • Personalized: pieces where you add names, dates, titles or pet names.

How your shirt is made

We are a print-to-order shop. Nothing you buy has been sitting in a warehouse for months. Here is what happens after you press the order button.

  1. Your order is confirmed. You receive an email with every item, size, colour and any personalization text you entered. If something is wrong, you have 24 hours to tell us before printing starts.
  2. Your design is printed. The chosen design is printed onto the garment you picked, usually within 1–3 business days.
  3. It is checked. Each piece is checked for print placement, colour and the exact spelling of any personalized text before it is packed.
  4. It ships free. Your parcel leaves with tracking and usually arrives within 7–14 business days in the US, Canada, Australia or New Zealand.

Printing to order has honest trade-offs. It takes a few days longer than shipping something pre-made, which is why we are upfront about timing on every page. In return, it means a much wider choice of designs, sizes and colours, room for personalization, and far less unsold stock ending up in landfill.

Our promises to you

We would rather tell you exactly what we do than make promises that sound big. These are the commitments behind every Tee Willow order:

  • Free shipping to the US, Canada, Australia and New Zealand, with no minimum order and no code to remember.
  • 60 days to return or exchange anything, for any reason, including personalized items, and we pay the return postage. Details are in our Returns & Exchanges Policy.
  • Refunds within 7 days after your return is received and approved, as explained in our Refund Policy.
  • Printing within 1–3 business days, and an email from us if a busy season ever pushes an order past that.
  • Answers from a real person at support@teewillow.com within 1 business day.

Things you will not find here

Shopping online is full of pressure tricks. We have decided not to use them, and we think you deserve to know that.

  • No countdown timers that reset when you reload the page.
  • No “only 3 left” messages on items that are printed to order.
  • No fake reviews, star ratings or “someone in your town just bought this” pop-ups. When genuine reviews from real customers exist, they will be clearly shown; until then, there are none.
  • No payment logos for payment methods that are not actually available at checkout.
  • No surprise shipping charges at the last step.

Designed around real moments

We think the best shirts start with a situation rather than a trend. A few of the moments our catalogue is built for:

  • The cousin who organises the reunion and needs nine shirts in five sizes, with one name spelled the way only that family spells it.
  • The first Halloween with a new puppy, and the matching tee for the human holding the leash.
  • The grandparent who wants to be called “Pops”, not “Grandpa”, and wants it on a sweatshirt.
  • The teacher who needs a shirt for spirit week that is funny without being a uniform.
  • The gardener whose tomatoes are a local legend.

If you have a moment like that and cannot find the right design, tell us. We read every suggestion, and the ones we hear again and again are the first candidates for new designs.

Where we deliver and how long it takes

Tee Willow delivery at a glance
Destination Shipping cost Printing Transit
United States Free 1–3 business days 7–14 business days
Canada Free 1–3 business days 7–14 business days
Australia Free 1–3 business days 7–14 business days
New Zealand Free 1–3 business days 7–14 business days

Orders are printed and shipped from the USA. Parcels to Canada, Australia and New Zealand cross a border, so your country may apply import charges; our Shipping & Delivery page explains what that means and how to plan around holiday dates.

Shopping for a whole group

Group orders are where Tee Willow shines, and also where small mistakes are easiest to make. A simple plan that works well for reunions, trips and holiday photos:

  1. Choose the design first and decide whether everyone wears the same garment or picks their own warmth level: tee, sweatshirt or hoodie.
  2. Collect sizes in a shared note. Ask people to measure a shirt they already like rather than guessing; the Size Guide shows how.
  3. If the design is personalized, collect each name exactly as it should be printed, including capital letters.
  4. Add each person’s item as its own line in the cart, then read the cart against your note before paying.
  5. Order early. Allow 1–3 business days for printing and up to 14 business days for transit, plus a few days of margin for weekends and holidays.

If one person’s size turns out wrong, only that piece needs to come back, and the exchange is free.

When something goes wrong

Printing every item individually means that, now and then, something will not be right: a smudge, a crooked print, a wrong colour or a name printed differently from what you typed. When that happens, send us a photo. In most cases you keep the item, and we send a corrected one or refund you, without asking you to post anything back. If a parcel is late or lost, we deal with the carrier so you do not have to. Our Refund Policy sets out exactly what you receive in each case.

Getting the size right

Most returns in apparel are about size, so we put real effort into helping you choose before you order. Our Size Guide explains how to measure a garment you already own and compare it, how our unisex tees, sweatshirts and hoodies tend to fit, and what to do if you are between two sizes or buying for someone else. And if the size still is not right, an exchange is free.

Gifting with Tee Willow

A shirt with someone’s name, pet or hobby on it is one of the most personal gifts you can give for the price. To make gifting easy, you can ship straight to the recipient anywhere in our four delivery countries, and the order and tracking emails come to you so the surprise is not spoiled. If the size is wrong, the recipient can exchange it within 60 days of delivery without you having to get involved, and we never tell them what you paid.

Not sure which design to choose? Start with the person rather than the occasion. Someone who talks about their dog constantly will love a Pet Lovers hoodie far more than a generic holiday shirt, and a hobby design shows that you have been paying attention.

What is on each product page

Every product page lists the garment type, the available sizes and colours, fabric and care information for that garment, any personalization fields, and a link to the Size Guide. Product images may include digital previews that show how the design sits on the garment; screens vary, so colours can look slightly different in person. If anything on a product page is unclear, email us before ordering and we will answer within 1 business day.

Looking after your Tee Willow pieces

Printed apparel lasts longer with a little care. Turn garments inside out before washing, use cold water and a gentle cycle, skip bleach and fabric softener, and tumble dry on low or hang to dry. Never iron directly over a print. Following these steps keeps the colours bright and the print soft through many washes. If a print cracks or peels after only a few careful washes, contact us within 60 days of delivery; that is a defect, and we will make it right.

Who we are and where to find us

Tee Willow is an online store based in the United States. Our business details are:

  • Business name: Tee Willow
  • Address: 100 Pleasant Court, Newport News, VA 23602, United States
  • Email: support@teewillow.com

We are an online-only shop, so please do not visit the address expecting a showroom or a returns counter; email is the fastest way to reach us, and every message is read and answered by a person within 1 business day. Returns are never sent to this address unless your return authorization email says so. For order questions, start with our Help Center or FAQs, or contact us directly.

Thank you

Whether you are buying one tee for yourself or a box of matching hoodies for the whole family, thank you for choosing Tee Willow. Start browsing in the shop, or jump straight to Family Matching.

© 2026 Tee Willow. All rights reserved.